CONSUMER DISPUTE ARBITRATION
INFORMATION FOR CONSUMERS
(Law No. 144/2015, of September 8)
We inform our Customers that this company is available for any clarification or resolution of any issue related to the services provided and/or goods supplied.
We further inform that consumers may, in the event of a dispute concerning contractual obligations resulting from sales or service contracts, resort to the following Alternative Dispute Resolution Entity:
Entity: CICAP - Consumer Information and Arbitration Centre of Porto
Address: Rua Damião de Góis, Nº31 Lj6 - 4050-225 Porto
Contacts: Tel: +351 225 50 8349 / +351 225 02 9791 / Fax: +351 225 02 6109 – E-mail: cicap@cicap.pt – Website: www.cicap.pt
More information on the Consumer Portal (www.consumidor.pt)