Our online chat has been created to make your experience with us easier, allowing you to obtain information and support quickly and conveniently.
Support is provided by an intelligent system that uses Artificial Intelligence (AI) technology. This technology enables immediate responses to many questions without the need to wait for a human operator.
Although the AI is trained to provide accurate and useful information, errors or inaccuracies may occur. We recommend using the responses as initial guidance and, whenever necessary, confirming the information with us before making any decisions.
What you can expect from the chat:
- Quick answers to the most common questions about products and services.
- Suggestions and information presented in a clear and accessible way.
- Referral to our team whenever necessary.
Important notes:
- The chat does not replace specialised technical advice.
- Some responses may not apply exactly to your specific situation.
- If you have any questions, our team is available to assist you.
We are continuously improving our service and updating the chat to make your experience increasingly simple, secure, and efficient. By using the chat, you agree to these terms of use.